Refund Policy
At Healthy Living With Nikki, we strive to ensure that our customers are satisfied with their purchases. If you are not completely satisfied, we offer the following refund policy:
Eligibility for Refunds:
To be eligible for a refund, you must request it within 15 days of your purchase. The product must be in its original condition, and any digital products or services must not have been fully utilized or completed.
Process for Requesting a Refund:
To request a refund, please contact our customer service team at info@healthylivingwithnikki.com with your order number and a brief explanation of the reason for the refund. We will review your request and notify you of the approval or rejection of your refund.
Approved Refunds:
If your refund is approved, it will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.
Exchanges:
If you received a defective or damaged product, we will gladly exchange it for the same item. Please contact us for further instructions.
Non-Refundable Items:
Certain items or services may be non-refundable. These may include personalized products, downloadable software, or services that have already been rendered. We will clearly indicate if a product or service is non-refundable at the time of purchase.